Do not leave the smartpen exposed in damp environments. Exposure to water inside the smartpen will damage the electronic components and nullify your warranty.
Most buttons on the notebooks do not work with the Echo 2. Sometimes the pen does not sync with the Livescribe+ app (writing doesn't appear) but works with the Livescribe+ Desktop. While cleaning, do not pour water on your smartpen or submerge the smartpen in water. I have a few pages on the Livescribe+ Desktop where the thumbnails are blank but the details are there.
#INSTALL LIVESCRIBE DESKTOP INSTEAD OF ECHO DESKTOP PC#
I have connected the pen to my PC with both the micro-USB cable which is the easiest, and also paired it with my PC via Bluetooth, just to see if this worked - it did.
If your smartpen has been in an extremely cold environment, allow it to warm up for a few hours before powering it on.Keep your smartpen firmware current by installing any updates so you'll have the best experience.Do not attempt to charge your smartpen via any means other than the included micro-USB cable or a standard micro-USB cable (Pulse smartpens use the USB charging cradle).If you need to store your smartpen for a while, please make sure it's fully charged before storing your smartpen. You can prevent this by going through a complete cycle each month by draining the smartpen all the way down, then giving it a complete charge for 2.5 hours. If left in an uncharged state for an extended period of time, the battery will lose its capacity. Your smartpen contains a lithium-ion battery which is not replaceable. Here are some important points to keep in mind to protect your investment:
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